Getting Started

• ▶Online education material
• Overview
• Requirements
• Installation
• Cabling
• Set up SSL
• Upgrade
• Licensing
• Setup CRM
• Device installation

Architectures

• Central Server
• Master Slave
• Clustering

Administration

• General settings (Central)
• Optional modules (Central)
• General settings (Branch)
• Optional modules (Branch)
• Devices (Branch)
• User authentication

Statistics (SH41)

• Monitoring
• Statistics
• Custom pages
• Query builder
• Special values
• FAQ

Appointment (SH42)

• Call Center site
• Appointment v2
• Appointment v1

Further modules

• Waiting Area Visualization (SH36)
• Software Keyboard (SH48)
• Software Keyboard (SH59)
• Q-net RATE Customer Feedback
• Customer Feedback (CF04)
• Media Player (SH46)
• Dispenser style editor (SH54)
• Smart Ticket (SH52)

Devices

• Communication box (SD20)
• Voice announcement speaker (OE05)
• Hardware Keyboard (KC03)
• Embedded devices
• LED Displays
• Push-button Ticket Dispenser (TG17)

Maintenance

• Backup/Restore
• Paper replacement
• Troubleshooting

API

• Counter REST
• Counter v2 REST
• Appointment v2 REST
• Appointment v1 REST
• Ticket Advertisement REST
• Smart Ticket REST