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Visualization

Visualization allows you to track in real-time the traffic of each branches. It gives a visual clue regarding the busy-ness of each branch, including the status of the clerks, the amount of the client and the individual waiting times of the clients.

Visualization view​

Card view​

Settings​

First you have to select Edit mode by clicking on its icon in the header, then click on the gear icon to enter. You can edit the following settings:

  • Name: the name of the waiting area
  • Simulation: Toggle simulation
  • Show legend: Toggle legend window
  • Show branch information: display statistical information on the visualization screen, including the number of waiting clients, the average waiting time, etc.
  • Show flags: showing the language of the service chosen by the client
  • Sad emoticon: after the indicated time, the emoticon will turn to a dissatisfied face to indicate the long waiting time
  • Unsatisfied emoticon: after the indicated time, the emoticon will turn to and angry face to indicate the very long waiting time
  • Time to be shown at ticket number:
  • Visible counter: the counters will be visible on the visualization