Branches
The Branches page is identical with the central settings. To read more about branch configuration, click on the below link.
Users
The Users page is similar to the central settings, however on branch level the editor is simplified. Only the Common and Roles tabs are available: on the Common tab you can set the name, username and password, and on the Roles tab you can assign roles to the user for the current branch only. To read more about user configuration, click on the below link.
Services
The Services page is similar to the central settings, however the configuration options are limited. Only a few configuration parameter can be override on branch level. To override a central setting, click the small Overwrite button shown next to that field's label. Each overrideable field has its own button, so you can choose exactly which values differ from the central configuration. Once a field is overwritten, the button changes to Set default, which reverts the field back to the central value. To read more about branch configuration, click on the below link.
Service matrix
The Q-net application has an advanced method to define, which service can be handled at which workstation and by which user.
Ticket dispenser profiles
ADMIN-BRANCH
Devices
11 items
Rules
The rules and their triggered actions' description can be found on the related Central Configuration page, please click here to navigate.
Advanced settings
At the branch level the Advanced settings contain the Tickets and Counters tabs only; the Styling tab is available on the central level only. Otherwise the settings work the same as the central ones. To override a central setting at the branch level, click the Overwrite button shown next to that setting's label. Each field has its own Overwrite button, so you can override settings individually. Once a field is overwritten, the button changes to Set default, which reverts the field back to the inherited central value.
External systems
On the branch level, the Email and the SMS settings are customizable for each branch. To review the available settings, please visit: central settings
Appointment
The settings of the Appointment are identical with the central settings, with the exception of the service schedules, which can be customized for each branch if necessary, and the maximum booking per client, the option to override booking availability, and the priority increase settings.
Call Center
The settings of the Call center are identical with the central settings, however here the branch filter is not available. We will see only the selected branch related appointments.
Smart ticket
Most of the Smart ticket settings are the same as the central settings. The Texts and Custom codes tabs, and the Smart ticket type selector, are only available centrally and are not shown on branch level. To override a central setting on branch level, click the Overwrite button next to the field you want to change. The field then becomes editable. To discard the branch-level value and fall back to the central setting again, click the Set default button that appears next to that field.