Submit feedback

POST{{server}}/api/v1/smart/feedbackSubmit

This endpoint allows the customer to submit feedback by providing answers to specific questions along with optional free-text comments.

Request

• answers (array of objects, required): An array containing objects with the following keys:

  • question (string, required): The unique identifier of the question.

  • answer (string, required): The user's response to the question.

  • comment (string, optional): Free-text comment provided by the user.

Response

It returns status 204, if the submission was successful.

Request

Authorization

Header	Value
Authorization	SmartToken {{ticketToken}}

Headers

Key	Value
Accept	application/json

Body (json)

{
  "answers": [
    {
      "question": "00000000-0000-4000-0014-000000000001",
      "answer": "00000000-0000-4000-0015-000000000002",
      "comment": "Free-text comment"
    }
  ]
}

Code snippets

cURL

curl -X POST '{{server}}/api/v1/smart/feedbackSubmit' \
  -H 'Accept: application/json' \
  -H 'Authorization: SmartToken {{ticketToken}}' \
  -H 'Content-Type: application/json' \
  -d '{
  "answers": [
    {
      "question": "00000000-0000-4000-0014-000000000001",
      "answer": "00000000-0000-4000-0015-000000000002",
      "comment": "Free-text comment"
    }
  ]
}'

JavaScript

const response = await fetch("{{server}}/api/v1/smart/feedbackSubmit", {
  method: "POST",
  headers: {
    "Accept": "application/json",
    "Authorization": "SmartToken {{ticketToken}}",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    "answers": [
      {
        "question": "00000000-0000-4000-0014-000000000001",
        "answer": "00000000-0000-4000-0015-000000000002",
        "comment": "Free-text comment"
      }
    ]
  }),
});

const data = await response.json();
console.log(data);

Python

import requests

url = "{{server}}/api/v1/smart/feedbackSubmit"
headers = {
    "Accept": "application/json",
    "Authorization": "SmartToken {{ticketToken}}",
    "Content-Type": "application/json"
}
payload = {
  "answers": [
    {
      "question": "00000000-0000-4000-0014-000000000001",
      "answer": "00000000-0000-4000-0015-000000000002",
      "comment": "Free-text comment"
    }
  ]
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

Example

Example request

POST{{server}}/api/v1/smart/feedbackSubmit

Headers (1)

Key	Value
Accept	application/json

Body

{
  "answers": [
    {
      "question": "00000000-0000-4000-0014-000000000001",
      "answer": "00000000-0000-4000-0015-000000000002",
      "comment": "Free-text comment"
    }
  ]
}

Example response 204 No Content

No response body