License

The usage of Q-net Pro application requires licenses. Some of the software module are requiring quantity license per branch, while some modules per workstation.

Technically the license is provided by certificates: After the installation of the server application a "server certificate" will be generated. Based on this certficate - which includes some hardware parameters of the server - and on the purchased items, we provide a "Permitting certificate".

Before request a certificate from the support team ([email protected]) make sure that the IP and hostname of the server will be the final one.

Then start/restart the Q-net Pro v7 server service and send us the content of “Server certificate” field and let us know the name of the end-user company. Also it is helpful if you can provide the invoice or proforma number of the purchased system.

We will send a permitting certificate as a reply. You’ll need to copy the content of the received file to ”Permitting certificate” field or click on "Import from file" to load the received certificate and press “Save”.

Due to our general licensing policy we provide the Q-net software license for 12 months. Every certificate renewal is free of charge and sent you by e-mail before expiry. In case your license turns invalid you will have a 30 days period until the software becomes limited.

The validity parameters of the license can be seen under "Details" tab:

The available quantities of the different modules can be checked at "Summary":

The description of the currently available software modules:

• SH60 Q-net Pro monitoring module to SH70 with Head Office features
• SH61 Q-net Pro mobile application for Appointment
• SH62 Q-net Pro waiting area display module for 3rd party digital signage software
• SH63 Q-net Pro ticket dispenser advanced editor module
• SH65 Q-net Pro Waiting Area Visualization module
• SH66 Q-net Pro Waiting Area Visualization Premium module
• SH67 Voice recording software licence for Q-net Pro
• SH68 Q-net Pro voice recording software licence
• SH69 Q-net Pro Simplified Media Display module
• SH70 Q-net Pro version 7 main software package
• SH71 Q-net Pro statistics module to SH70 with Head Office features
• SH72 Q-net Pro web-based appointment module to SH70 for branch network
• SH73 Q-net Pro monitoring alert module
• SH74 Q-net Pro ticket dispenser license
• SH75 Q-net Pro customer feedback software module per branch to SH40 with head office features
• SH76 Q-net Pro web-based media display software module
• SH77 Q-net Pro customer feedback software license
• SH78 Q-net Pro web-based calling unit
• SH79 Q-net Pro LCD counter display software module
• SH81 Q-net Pro customer message (SMS) module
• SH82 Q-net Pro SmartTicket module for smartphone
• SH83 Q-net Pro give-a-nick module, to enter a nickname to call
• SH84 Q-net Pro CRM integration