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Modules

Details of the available statistical modules.

KPI​

The Key Performance Indicator lists the most important values related to traffic, including the number of transactions and tickets, the average transaction and waiting time, and the number of missing clients.

Ticket chart​

Displays ticket related data, gives a simple overview of the distribution of data, including bar, line, pie, polar, radar and bubble charts. All statistical data fetched by the server can be used as the value base of the charts.

Clerk session chart​

Lists the status codes of the clerks and their distribution over time.

Alert chart​

Displays the related alert data, gives a simple overview of the distribution of data, including bar, line, pie, polar, radar and bubble charts. The number of the alerts, the average duration and the total duration are fetched by the server and can be used as the value base of the charts.

Ticket matrix​

Lists the services and their traffic over time.

Clerk session matrix​

Lists the clerks and how many times they were in each status code over the selected unit.

Alert matrix​

Lists the configured rules and the amount of how many times they were triggered on a daily basis or on the selected unit's basis.

Ticket table​

The default settings for this table shows the KPI values for each service, including total tickets, missing clients, average waiting, transaction and total time.

Clerk session table​

Shows session related data of the clerks.

Alert table​

Displays the alert related data including their time, name, message and duration.

Appointment table​

Displays the information of the appointment module, including reservation time, status and client data.

Appointment chart​

Displays appointment related data, gives a simple overview of the distribution of data, including bar, line, pie, polar, radar and bubble charts. The number of appointments and their breakdown by status can be used as the value base of the charts.

Appointment matrix​

Lists the services and the number of appointments broken down by appointment status.