Call from waitlist

POST{{server}}/api/v1/counter/callFromList

To call a ticket from local or global waitlist, use this endpoint with ticket parameter in the body or URL parameters. To get the ticket key, you should call the "List tickets on local/global waitlist" endpoint and use the key value of the chosen ticket.

If the ticket exists, it returns all information of the ticket.

Request

Authorization

Header	Value
Authorization	Bearer {{counterToken}}

Headers

Key	Value
Accept	application/json
X-WSID	{{counterWsID}}

Body (json)

{
  "ticket": "{{ticketKey}}"
}

Code snippets

cURL

curl -X POST '{{server}}/api/v1/counter/callFromList' \
  -H 'Accept: application/json' \
  -H 'X-WSID: {{counterWsID}}' \
  -H 'Authorization: Bearer {{counterToken}}' \
  -H 'Content-Type: application/json' \
  -d '{
  "ticket": "{{ticketKey}}"
}'

JavaScript

const response = await fetch("{{server}}/api/v1/counter/callFromList", {
  method: "POST",
  headers: {
    "Accept": "application/json",
    "X-WSID": "{{counterWsID}}",
    "Authorization": "Bearer {{counterToken}}",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    "ticket": "{{ticketKey}}"
  }),
});

const data = await response.json();
console.log(data);

Python

import requests

url = "{{server}}/api/v1/counter/callFromList"
headers = {
    "Accept": "application/json",
    "X-WSID": "{{counterWsID}}",
    "Authorization": "Bearer {{counterToken}}",
    "Content-Type": "application/json"
}
payload = {
  "ticket": "{{ticketKey}}"
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

Example

Example request

POST{{server}}/api/v1/counter/callFromList

Headers (2)

Key	Value
Accept	application/json
X-WSID	{{counterWsID}}

Body

{
  "ticket": "1905e46f-70d2-4eae-2f9e-74b47f09b6b2"
}

Example response 200 Ok

Response headers (9)

Key	Value
Access-Control-Expose-Headers	*
Cache-Control	no-store, no-cache, must-revalidate
Access-Control-Allow-Origin	*
Access-Control-Allow-Methods	POST, PUT, GET, OPTIONS, DELETE
Access-Control-Allow-Credentials	true
Content-Length	1492
Access-Control-Max-Age	86400
Access-Control-Allow-Headers	Content-Type, Authorization, X-Requested-With
Content-Type	application/json;charset=utf-8

Body

{
  "key": "1905e46f-70d2-4eae-2f9e-74b47f09b6b2",
  "status": 30,
  "user": "00000000-0000-4000-0002-000000000006",
  "counter": "00000000-0000-4000-0010-000000000003",
  "calls": 2,
  "statusTime": 1719576862455,
  "reserved": false,
  "history": {
    "00000000-0000-4000-0002-000000000007": "00000000-0000-4000-0007-000000000001"
  },
  "language": "00000000-0000-4000-0004-000000000001",
  "createdAt": 1719568627468,
  "number": "002",
  "bookingCode": null,
  "crm": null,
  "createType": 1,
  "comments": null,
  "customerData": {},
  "priority": 5,
  "transactionTimeSum": 4368,
  "waitingTimeSum": 0,
  "recording": 0,
  "customerName": null,
  "tasks": [
    {
      "type": 7,
      "key": "1905e46f-70c4-4ebc-a920-6d7e89cf3e5e",
      "subType": 1,
      "name": "Service 1",
      "statName": null,
      "ticketLayout": null,
      "numberInterval": "00000000-0000-4000-0019-000000000001",
      "priority": 5,
      "features": {
        "afterwork": false,
        "clerkSelection": false,
        "customerIdentification": 0
      },
      "texts": {
        "00000000-0000-4000-0004-000000000001": {
          "name": "Service 1",
          "explanation": null,
          "comment": null
        },
        "00000000-0000-4000-0004-000000000017": {
          "name": "Feladat 1",
          "explanation": null,
          "comment": null
        }
      },
      "codes": [
        "00000000-0000-4000-0013-000000000006",
        "00000000-0000-4000-0013-000000000007",
        "00000000-0000-4000-0013-000000000008",
        "00000000-0000-4000-0013-000000000009",
        "00000000-0000-4000-0013-000000000010"
      ],
      "status": 20,
      "aspect": null,
      "normalDelay": 120,
      "forcedDelay": 300,
      "services": [],
      "time": 1702039295628,
      "": null,
      "service": "00000000-0000-4000-0007-000000000001",
      "createType": 1,
      "createdAt": 1719568627468,
      "statusTime": 1719575035931,
      "zero": false,
      "user": null
    }
  ]
}