Generate ticket

POST{{server}}/api/v1/counter/newTicket

This endpoint generates a ticket on the counter. The generated ticket will be in calling status at this counter immediately. It won't appear on the waiting-area displays but only on counter displays.

Request

• service (string): Service key

• language (string): Language key

Request

Authorization

Header	Value
Authorization	Bearer {{counterToken}}

Headers

Key	Value
Accept	application/json
X-WSID	{{counterWsID}}

Body (json)

{
  "service": "00000000-0000-4000-0007-000000000001",
  "language": "00000000-0000-4000-0004-000000000001"
}

Code snippets

cURL

curl -X POST '{{server}}/api/v1/counter/newTicket' \
  -H 'Accept: application/json' \
  -H 'X-WSID: {{counterWsID}}' \
  -H 'Authorization: Bearer {{counterToken}}' \
  -H 'Content-Type: application/json' \
  -d '{
  "service": "00000000-0000-4000-0007-000000000001",
  "language": "00000000-0000-4000-0004-000000000001"
}'

JavaScript

const response = await fetch("{{server}}/api/v1/counter/newTicket", {
  method: "POST",
  headers: {
    "Accept": "application/json",
    "X-WSID": "{{counterWsID}}",
    "Authorization": "Bearer {{counterToken}}",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    "service": "00000000-0000-4000-0007-000000000001",
    "language": "00000000-0000-4000-0004-000000000001"
  }),
});

const data = await response.json();
console.log(data);

Python

import requests

url = "{{server}}/api/v1/counter/newTicket"
headers = {
    "Accept": "application/json",
    "X-WSID": "{{counterWsID}}",
    "Authorization": "Bearer {{counterToken}}",
    "Content-Type": "application/json"
}
payload = {
  "service": "00000000-0000-4000-0007-000000000001",
  "language": "00000000-0000-4000-0004-000000000001"
}

response = requests.post(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

Example

Example request

POST{{server}}/api/v1/counter/newTicket

Headers (2)

Key	Value
Accept	application/json
X-WSID	{{counterWsID}}

Body

{
  "service": "00000000-0000-4000-0007-000000000001",
  "language": "00000000-0000-4000-0004-000000000001"
}

Example response 200 Ok

Response headers (9)

Key	Value
Access-Control-Expose-Headers	*
Cache-Control	no-store, no-cache, must-revalidate
Access-Control-Allow-Origin	*
Access-Control-Allow-Methods	POST, PUT, GET, OPTIONS, DELETE
Access-Control-Allow-Credentials	true
Content-Length	1497
Access-Control-Max-Age	86400
Access-Control-Allow-Headers	Content-Type, Authorization, X-Requested-With
Content-Type	application/json;charset=utf-8

Body

{
  "tasks": [
    {
      "type": 7,
      "key": "1905ec9c-4495-413e-5358-bdc761036748",
      "subType": 1,
      "name": "Service 1",
      "statName": null,
      "ticketLayout": null,
      "numberInterval": "00000000-0000-4000-0019-000000000001",
      "priority": 5,
      "features": {
        "afterwork": false,
        "clerkSelection": false,
        "customerIdentification": 0
      },
      "texts": {
        "00000000-0000-4000-0004-000000000001": {
          "name": "Service 1",
          "explanation": null,
          "comment": null
        },
        "00000000-0000-4000-0004-000000000017": {
          "name": "Feladat 1",
          "explanation": null,
          "comment": null
        }
      },
      "codes": [
        "00000000-0000-4000-0013-000000000006",
        "00000000-0000-4000-0013-000000000007",
        "00000000-0000-4000-0013-000000000008",
        "00000000-0000-4000-0013-000000000009",
        "00000000-0000-4000-0013-000000000010"
      ],
      "status": 20,
      "aspect": null,
      "normalDelay": 120,
      "forcedDelay": 300,
      "services": [],
      "time": 1702039295628,
      "": null,
      "service": "00000000-0000-4000-0007-000000000001",
      "createType": 1,
      "createdAt": 1719577199689,
      "statusTime": 1719577199689,
      "zero": false,
      "user": null
    }
  ],
  "language": "00000000-0000-4000-0004-000000000001",
  "createType": 2,
  "branch": "00000000-0000-4000-0003-000000000001",
  "reserved": false,
  "languageCode": "en-gb",
  "key": "1905ec9c-44a9-4eea-b15b-503fb0e21274",
  "number": "008",
  "createdAt": 1719577199690,
  "statusTime": 1719577199690,
  "status": 30,
  "user": "00000000-0000-4000-0002-000000000006",
  "counter": "00000000-0000-4000-0010-000000000003",
  "calls": 1,
  "priority": 5,
  "missingCalls": 0,
  "waitingTimeSum": 0,
  "transactionTimeSum": 0,
  "recording": 0,
  "expoToken": null,
  "history": {},
  "customerData": {},
  "estimatedTime": 120000,
  "estimatedQueueSize": 0
}