Voice recorder

Depending on its type, the feedback devices are equipped (GD08) or can be equipped (CF04) with microphone. In case the feedback device is at the counter desk, it can be used to record the conversation between the customer and the clerk. These records are stored with the ticket, and the statistics page allows to listen what happened during the transaction. In order to use the option, the system must have the necessary license for this module and for the number of devices.

The voice recorder has to be added by adding the device controller runs on the particular feedback device.

Also it is necessary to assign the voice recorder device to the counter where it is located.

Further configuration parameters described here: https://docs.q-net.com/pro7/docs/admin-branch/devices/voice-recorders