Kezdő lépések – Áttekintés

Köszöntjük a Q-net online felhasználói dokumentációjában!

Ez az oldal tartalmazza a Q-net szoftver használatát és API dokumentációját. Itt találja meg a különböző információkat a rendszer kezelésével, konfigurációjával és a hibaelhárításokkal kapcsolatban.

ID

HU: This is the internal identified of the record in the database. It’s a read-only field and generated automatically.

Név

HU: This is the name of the branch. This is a required field.

Rövid név

HU: This is a unique identifier of the branch. Optionally it can be shown in the statistical reports. This is a required field.

Fiókzárás típusa

HU: The options are “Normal closing” and “Virtual closing”.

For normal closing you can adjust a closing time in the next field. The purpose of this process is, to close all unclosed tickets, and logout those users, who forgot to do it by the end of the day. This way, the next day will start with the initial ticket numbers, and without tickets stuck in waiting or under transaction status.

The virtual close option is useful in case of those offices which are always open, such as hospitals, airports. In this case there is a “Tolerance time” value, after which if nothing happens with the particular ticket the system will close it automatically. Also logs out the users who were idle during this adjusted period.

Státusz

HU: The options are “Active” and “Inactive”. If you set the branch to inactive, the users won’t be able to login to the branch, and the branch won’t be visible in the branch list.