License
The usage of Q-net Pro application requires licenses. Some of the software module are requiring quantity license per branch, while some modules per workstation.
Technically the license is provided by certificates: After the installation of the server application a "server certificate" will be generated. Based on this certficate - which includes some hardware parameters of the server - and on the purchased items, we provide a "Permitting certificate".
Before request a certificate from the support team ([email protected]) make sure that the IP and hostname of the server will be the final one.
Then start/restart the Q-net Pro v7 server service and send us the content of “Server certificate” field and let us know the name of the end-user company. Also it is helpful if you can provide the invoice or proforma number of the purchased system.
We will send a permitting certificate as a reply. You’ll need to copy the content of the received file to ”Permitting certificate” field or click on "Import from file" to load the received certificate and press “Save”.
Due to our general licensing policy we provide the Q-net software license for 12 months. Every certificate renewal is free of charge and sent you by e-mail before expiry. In case your license turns invalid you will have a 30 days period until the software becomes limited.
The validity parameters of the license can be seen under "Details" tab:
The available quantities of the different modules can be checked at "Summary":
The description of the currently available software modules:
- SH60 Q-net Pro 7 Monitoring
- SH61 Q-net Pro 7 Smart phone application for Smart Ticket, Appointment, Customer feedback
- SH62 Q-net Pro 7 Waiting area display module for 3rd party digital signage software
- SH63 Q-net Pro 7 advanced style editor
- SH65 Q-net Pro 7 Waiting Area Visualization
- SH66 Q-net Pro 7 Waiting Area Visualization, Premium level
- SH67 Q-net Pro 7 Voice recording, per branch
- SH68 Q-net Pro 7 Voice recording, per mike
- SH69 Q-net Pro 7 Media Display, simplified
- SH70 Q-net Pro 7 Main software package
- SH71 Q-net Pro 7 Statistics
- SH72 Q-net Pro 7 Appointment
- SH73 Q-net Pro 7 Monitoring alert
- SH74 Q-net Pro 7 Ticket dispenser
- SH75 Q-net Pro 7 Customer feedback per branch
- SH76 Q-net Pro 7 Waiting area display with digital signage features
- SH77 Q-net Pro 7 Customer feedback per counter
- SH78 Q-net Pro 7 Software calling unit
- SH79 Q-net Pro 7 LCD counter display for 3rd party devices
- SH81 Q-net Pro 7 Customer message (SMS)
- SH82 Q-net Pro 7 Smart ticket
- SH83 Q-net Pro 7 Give-a-nick, to enter a nickname to call
- SH84 Q-net Pro 7 CRM integration
Online certificate update
If your system is connected to the internet, you can check if a renewed permitting certificate is available with a simple click in the Administration page. It's a more comfortable and easier way to update your certificate if it's expired or will expire soon.