Skip to main content

Printers

Configuring and pairing the printers​

Alt text

Printer of the branch is a printer that is recognized by the device controller on the machine. This means if you have a shared printer added it will be also recognized. The ticket dispensers have serial port built in printers. If a device controller is installed on a ticket dispenser – the built in printer is going to be automatically registered. If the printer is not detected you should add it manually as a Serial port printer. The printer port can be known from the Device Manager of the OS. You can also add new printers to the system with the + New button.

Parameters​

The parameters differ based on the selected device type.

Common​

ID​

The ID is given by the system and is required for internal processes, and can serve purposes for debugging in case of issues.

Device type​

  • Serial port thermal printer: Generally used for printing with PC based ticket dispenser.
  • Filesystem-based printer: Generally used for print single-board PC based ticket dispenser.
  • Shared Windows printer: Generally used for POS printing devices.
  • Bluetooth printer: Generally used for Android or iOS based ticket dispenser solutions.

Name​

The Name is a user-given name.

Device controller​

Determines which device controller is handling the printer.

Serial port​

The number of the serial port via which the printer communicates with the server. This applies only for serial printers.

File path​

The access path of the filesystem-based printer. This applies only for filesystem-based printing, it points to the serial port of Linux systems. Recommended to keep the default setting (/dev/ttyUSB0).

Windows Share path​

The network path of the Shared Windows printer in case of Shared Windows printer. (e.g \\\COMPUTERNAME\PRINTERNAME)

Blank header size​

Determines the lenght of a blank header section of the printed ticket (in pixels, we recommend this to be set to 15 px). Use this option if the printer cuts into the content of the ticket.

Rotate 180°​

Rotates the printed content on the ticket by 180 degrees, printing it upside down.

Status​

Active/Inactive switch to determine if the device should be used in any service.

Functions​

  • Ping: to check if the device is online and reachable in the network.
  • Print Test: function to print a test ticket on the printer.