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License

The usage of Q-net Pro application requires licenses. Some of the software module are requiring quantity license per branch, while some modules per workstation.

Technically the license is provided by certificates: After the installation of the server application a "server certificate" will be generated. Based on this certficate - which includes some hardware parameters of the server - and on the purchased items, we provide a "Permitting certificate".

Before request a certificate from the support team ([email protected]) make sure that the IP and hostname of the server will be the final one.

Then start/restart the Q-net Pro v7 server service and send us the content of “Server certificate” field and let us know the name of the end-user company. Also it is helpful if you can provide the invoice or proforma number of the purchased system.

We will send a permitting certificate as a reply. You’ll need to copy the content of the received file to ”Permitting certificate” field or click on "Import from file" to load the received certificate and press “Save”.

ADMIN-CENTRAL

Due to our general licensing policy we provide the Q-net software license for 12 months. Every certificate renewal is free of charge and sent you by e-mail before expiry. In case your license turns invalid you will have a 30 days period until the software becomes limited.

The validity parameters of the license can be seen under "Details" tab:

ADMIN-CENTRAL

The available quantities of the different modules can be checked at "Summary":

ADMIN-CENTRAL

The description of the currently available software modules:

  • SH60 Q-net Pro 7 Monitoring
  • SH61 Q-net Pro 7 Smart phone application for Smart Ticket, Appointment, Customer feedback
  • SH62 Q-net Pro 7 Waiting area display module for 3rd party digital signage software
  • SH63 Q-net Pro 7 advanced style editor
  • SH65 Q-net Pro 7 Waiting Area Visualization
  • SH66 Q-net Pro 7 Waiting Area Visualization, Premium level
  • SH67 Q-net Pro 7 Voice recording, per branch
  • SH68 Q-net Pro 7 Voice recording, per mike
  • SH69 Q-net Pro 7 Media Display, simplified
  • SH70 Q-net Pro 7 Main software package
  • SH71 Q-net Pro 7 Statistics
  • SH72 Q-net Pro 7 Appointment
  • SH73 Q-net Pro 7 Monitoring alert
  • SH74 Q-net Pro 7 Ticket dispenser
  • SH75 Q-net Pro 7 Customer feedback per branch
  • SH76 Q-net Pro 7 Waiting area display with digital signage features
  • SH77 Q-net Pro 7 Customer feedback per counter
  • SH78 Q-net Pro 7 Software calling unit
  • SH79 Q-net Pro 7 LCD counter display for 3rd party devices
  • SH81 Q-net Pro 7 Customer message (SMS)
  • SH82 Q-net Pro 7 Smart ticket
  • SH83 Q-net Pro 7 Give-a-nick, to enter a nickname to call
  • SH84 Q-net Pro 7 CRM integration

Online certificate update​

If your system is connected to the internet, you can check if a renewed permitting certificate is available with a simple click in the Administration page. It's a more comfortable and easier way to update your certificate if it's expired or will expire soon.