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Number intervals, Services, Service groups

Ticket number intervals

Services available on the ticket dispenser will have a queue. To separate the queue with the help of the number interval assignment is a help in case of large number of transactions dealt within the branch. There are predefined intervals which can be customized or you can create one based on individual plans.

Common tab

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Missing page (number-intervals) or tab (common) in fields.yml!

Services

One of the most important setup stage – the services. Here you will be able to add the services that will appear on the ticket dispensers as per configuration.

Common tab

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Missing page (services) or tab (common) in fields.yml!

Texts tab

You can edit the texts related to the service in every enabled language in this tab. The explanation text can show up on the dispenser as a description and the ticket comment on the actual ticket.

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Services tab

You can add and modify the order of the included services here for a chained service type.

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Branches tab

The branches that should handle the service can be selected here.

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Codes tab

You can pick the closing codes for the service here.

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Others tab

Missing page (services) or tab (others) in fields.yml!

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Service groups

Common tab

Name

Service groups are folders for services. The groups contain logically planned or relevant items. Groups can contain further groups as well and with this method any number of services can be displayed on the ticket dispenser.

Missing page (service-groups) or tab (common) in fields.yml!

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Texts tab

You can edit the texts related to the service group in every enabled language in this tab. The explanation text can show up on the dispenser as a description.

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Services tab

Here you can choose the services that should be part of the group.

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