User Manuals
Further Modules - Q-net Multifunctional Device
with 7” LCD & Touch Panel, on desktop for Pro
Description
In order to improve the quality level of the service of any company that is receiving visitors, customers it is indispensable to use at least one way of a customer feedback solution.
Q-net Pro offers this module: when the transaction is over the clerk will finish the transaction on the hardware / software keyboard and the question(s) will appear on a dedicated device (CF04) that is installed at the counter and the customer can answer by touching the right button / value. The question will appear on that language that was selected at the ticket dispenser and on which the ticket was printed.
We offer a solution for those end users that wish to use only 1 device in 1 branch. This is obviously an inexpensive way, but the customers usually want to give their opinion only if they are not really satisfied. In this case they should find the same CF04 unit (desktop) or its alternative on stand: CF05.
The customer should select a language, add the ticket number and answer the question.
Unfortunately this cannot be the precise solution as not every customer would stop for this process at leaving the office.
The Q-net Pro queue management software can be extended with several extra features and optional software modules. Some of them requires a hardware element. For this we have created CF04 Multifunctional Device with 7” LCD & Touch Panel, on desktop (and CF05, the on stand version of CF04).
Details
The CF04 can be used for the following purposes currently:
- Customer feedback unit (to be used together with optional software module SH47, please check its datasheet)
- Hardware/software keyboard (to be used with optional software module SH48, please check its datasheet)
- Voice recording unit extended with a USB mini microphone (PCMU1 - to be used with optional software module SH38, please check its datasheet)
- Counter display and customer feedback unit at the same time (to be used together with optional software module SH47 and SH49, please check their datasheet)
- CF04 can be used in combination of the above purposes, therefore it can be used as a customer feedback unit and voice recording unit at the same time for example
- With the help of this unit we are working on new features with added software modules
CF04 Dimensions:
Height: 50 mm
Width: 198 mm
Depth: 170 mm
CF05 Dimensions:
Height (with stand): 940 mm
Width: 198 mm
Depth: 258 mm
Power requirement: 5V DC, 2A
Cabling with CF04
